All orders must be made through the website unless stated otherwise. These are the general steps of your shopping journey with us:

1. Choose a product, add to cart, then adjust its quantity
2. Check order details
3. Confirm the contents of your shopping cart
4. Provide shipping & billing information
5. Choose payment method and finalize payment

We accept the following payment methods:

• Credit card (Visa, Mastercard, AMEX)
• Bank Transfer/Online Bank Transfer

• Paypal
• Cash on Delivery (COD)
• E-wallet (Gcash)

For Credit/Debit Card and Wallets

• After clicking “Complete order”, you will be redirected to Pay via Credit/Debit Card & PayMaya Wallet to complete your purchase securely.

For Bank Deposit: 

• Once your order is completed, you can settle the amount within 24 hours into our account via deposit or bank transfer and send us the proof of payment at contact@rampagecity.ph

Payments are secured with the latest online payment security provided by our payment vendor.

You can send your proof of payment on our Email: contact@rampagecity.ph

*Don't forget to send your ORDER NUMBER.

Payment must be fulfilled up to three (3) days after placing an order.

Upon successful payment, the customer will receive an order confirmation through their registered email address.

Upon successful payment, the customer will receive an order confirmation through their registered email address.

 

If you can't find your automated Order Confirmation email, please check your junk mail or spam folders. Otherwise, kindly contact us and we will be able to resend your confirmation email to you for your reference.

Orders are subject to 1-3 working days processing time. After which the following delivery timeframes apply. Deliveries do not take place on Sundays / Public Holidays. Delivery timeframes are estimated and not always guaranteed.

Once shipped and handed over to the courier, we won't be held liable for delays, unlocated addresses, and heavily damaged items during transit. 

Please note that you are fully responsible for retrieving your package, and we highly recommend that you continue to track its progress after booking the courier. 

In the event your package is unclaimed and returned to us, any re-delivery requests will incur extra shipping charges that will be shouldered again by you.

*Please message us if you don't receive your order within those time frames.*

Unfortunately, cancellation can't be done once the order is paid and confirmed. Please send us a message for any further assistance.

Orders are for delivery only.

 

Orders will be pick up by our own service providers. We will handle the booking but the cost will be shouldered by the buyer.

 

Riders pick-up time will be from 9am to 6pm. No pick-up during lunch break, weekends and holidays.

 

Pickup will be in our warehouse in 1st Laura Drive, Bagumbayan, Taguig, Philippines